Insurance can sometimes be a journey, one that twists and turns and leaves you wondering how it will end.

Not when your guide is Sophie O’Sullivan.

Bellrock Specialty’s new Claims Assistant is focussed on walking the insurance journey side-by-side with her clients, building a positive relationship of trust as she spots on the horizon the complications and obstacles which can derail a customer’s insurance experience.

A newcomer to the insurance, Sophie decided to enter the industry straight from school, eager to immediately make a difference in the industry. Sophie brings a client-first focus to the role and is intent on employing her skills to ensure positive results for Bellrock Specialty’s portfolio.

This client-first ethos is what attracted her to Bellrock Specialty – a company which isn’t afraid to think outside the box and go against the grain of the insurance industry to ensure the best outcome for its customers.

And as Sophie continues to grow into her role, her drive and determination will help the company build on its outstanding reputation of achieving the best for its clients – a journey which ends in customer satisfaction and success.